If you forget your password when trying to get into your virtual event, you can either reset your password, or if you are in a hurry you can send a One-Time passcode to your email. Here is how to do it:
Head over to https://roomkey.co/login/reset_password where you will be asked to enter your email address and hit “send reset link”, this will then generate an email that allows you to reset your password.
Once you have done this you will then be able to use the new password to enter the app.
This can be done from the app itself by clicking “send me a One-Time Passcode”
You will be asked to enter the email address attached to your account, you will then receive an email with a 6 digit passcode, enter this passcode and you will have access to the app.
Note: this is a one time code so can only be used once to log in.